At Exploca, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our tour marketplace services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, and identification information (such as passport details) when required to complete a booking.
• Booking Information: Tour selections, travel preferences, booking history, and transaction details.
• Technical Information: IP address, browser type, device information, and approximate location data.
• Usage Data: Pages visited, interactions, and time spent on our platform to help us improve user experience.

2. How We Use Your Information

We use your personal information to:

• Process and manage tour bookings and user accounts
• Communicate booking confirmations, updates, and customer support responses
• Improve our platform, services, and user experience
• Send marketing communications and promotional offers only when you have provided consent
• Comply with legal, regulatory, and contractual obligations

3. How We Protect Your Information

We implement appropriate technical and organizational security measures, including encryption and access controls, to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information

We may share your personal information with:

• Trusted third-party service providers, such as payment processors, analytics providers, and cloud services
• Tour operators or travel partners to fulfill your bookings
• Government or legal authorities when required by law or legal process

Exploca does not sell, rent, or trade your personal data to third parties.

We value your trust and are committed to protecting your personal information. Your data is used solely to provide reliable, secure, and personalized travel experiences on Exploca. If you have any questions or requests regarding your personal data, please contact us through our official support channels.